Returns & Refunds policy

Order once placed cannot be cancelled.

Refunds are issued only in cases of defective or damaged products. Once your return request is approved, refunds are initiated within 5–7 business days to the original payment mode. For discounted or promotional products, refunds may be issued as store credit.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 7 days

• The goods are in the original packaging

• Please provide unboxing video to proceed for returns via mail customercare@aurarituals.co.in

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

68/D/10, Sahyadri, NNP-2, Dindoshi, Goregaon (east), Mumbai - 400065, Maharashtra

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail customercare@aurarituals.co.in